I created this account since I need help recover my old account.
I lost my AUTH app when changing phone, nothing transfered for some reason. Can I get some help, I can provide all the infos needed for my other account, please help.
Hey could you please use the recovery codes instead of the Authentication from the apps so that you able to login the account.
@NeedHelpRec222 Since you’ve lost access to your authenticator app, you’ll need to contact Shopify Support directly at help.shopify.com/en/questions. They’ll guide you through verifying your identity and help recover your old account.