Hello, I need to get an invoice in my closed store, can you open my store for a day?
Topic summary
A user needs to access an invoice from their closed Shopify store and asks if it can be temporarily reopened for one day.
Solution provided:
- Log into the store as owner via admin.shopify.com
- Click “Re-open .myshopify.com”
- Select and subscribe to a plan
- Enter payment information and confirm subscription
Important note: Any outstanding balances from unpaid charges must be settled before reactivation is possible.
The response doesn’t address whether temporary (one-day) access is feasible, only explaining the full store reactivation process which requires selecting a subscription plan.
Hi,
To reopen your closed Shopify store, follow these steps:
-
Log in to your store as the store owner
-
Click on Re-open .myshopify.com
-
Review the available plans, and then select a plan from the plan page.
-
Enter your payment information in the Review and Subscribe section.
-
Click Subscribe to reactivate your store.
If your store was frozen due to unpaid charges, make sure to pay any outstanding balances before reactivating.