Help! 100+ sessions per day but no conversions!

Topic summary

Newly launched sensory-toy store reports 100+ sessions/day from social ads but near-zero conversions; seeks actionable site feedback.

Key UX/design fixes suggested:

  • Resize hero/announcement bar; reduce oversized header; ensure homepage icons/buttons link to products for faster navigation.
  • Improve product page layout (padding/alignment), add a visible cart icon, and organize the footer by clear categories.

Content and brand recommendations (CRO = conversion rate optimization):

  • Center the brand around “sensory play” with a clear story; use hero imagery of parents/children using the rollers to avoid confusion (e.g., with playdough).
  • Consolidate scattered benefit callouts into one section; add FAQs to address common questions.
  • Add product-use video and consider influencer marketing on YouTube/TikTok.

Product-page accuracy:

  • Correct inconsistent details on items (e.g., Pond Nature Rollers) and customize fields per product (metafields suggested).

Actions taken by the owner:

  • Added a homepage video; created linked pages for sensory play and brand story; implemented many visual/content tweaks; working on per‑product details; planning additional imagery.

Status: Ongoing. Community continues offering tips (with screenshots). No reported change in conversions yet; further advice invited.

Summarized with AI on January 6. AI used: gpt-5.

Your feedback helped so much, thank you! I added a video on the homepage in the hopes it would strengthen my brand, and after some agonizing hours I added linked pages to additional copy about sensory play and my brand’s story. Your advice was very insightful and I tried my best to put it into action. Thank you!