Hi @ValiaCo ,
Thanks for reaching out to the community. This is MooseDesk - All-in-one Shopify Ticketing System App
Congrats on your new store! I can tell you have put a lot of effort into building this. I love your idea about Sensory Toys, and I truly believe that simple tools are the best we can offer kids in this overstimulated world we live in. However, I have some comments to make the good get even better. Here are some of my recommendations for better conversion rate, please kindly check.
- Hero Section:
- This section will directly represent what you are selling and how the story behind your business attracts customers. Your current image is quite good, but you can consider displaying the image that showcases the beautiful moments of bonding and connection between parents and children when playing rollers. Don’t forget to capture the soft lighting that conveys a feeling of warmth and love. I think this will be a practical approach that will impress visitors and touch their emotions.
- Header Section
- Your current header seems quite large, I recommend you should minimize the header so customers can easily see more about product and your brand information when they scroll down.
- Add Cart icon
- I see your add-to-cart button does not include the cart icon. I recommend you should create a cart icon to encourage impulse purchases and streamline the user experience. It also enhances customer satisfaction by clearly indicating which products have been successfully added to the cart.
- Add FAQ Section
- Consumers typically have a lot of questions so create a straightforward FAQ (commonly asked questions) section can address the majority of them. Having an FAQ section on your website can provide visitors with a better experience and convert them into customers. For example:
- Footer Section
- I recommend you might consider sorting footer section by categories to help navigate so users can easily find the necessary information. Here is a good example you can take a look at:
- Customer Support
Sometimes, self-service channel might not be efficient to address all the concerns of your customers. That is when you need your support team with a communication channel. There are many apps that can help you integrate a help widget on your page where users can submit their requests to your team.
If you are also looking for a ticket management system, you can give MooseDesk a try. MooseDesk is currently FREE for all early birds with 24/7 dedicated support, which would help you answers all the questions and explain why MooseDesk is suitable for your business.
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So those are my recommendations for your store. Hope it brings you some new insights.
If this is helpful for you, please let me know by giving me a ‘LIKE’. If your question is answered please mark this as 'SOLUTION’. It would make my day!!
Once again, thank you!