Help 404 image not displaying

Store Design
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Topic summary

A user encountered an issue where 404 error pages load correctly but the associated error image fails to display.

Problem Details:

  • Error pages function but images don’t render
  • User provided screenshots demonstrating the issue

Solution Provided:

  • Change data-src attribute to src on line 6
  • This resolved the image loading problem

Outcome:

  • Issue successfully resolved
  • User confirmed the fix worked
Summarized with AI on November 11. AI used: claude-sonnet-4-5-20250929.
1

Greetings universe,

I’ve been having the following issues billow an couldn’t find any solution around. it seems that whenever i encouter an error it loads yet the image of that error doesn’t see example:

Screenshot 2024-03-25 at 13-53-17 404 Not Found.png
Screenshot 2024-03-25 at 13-53-17 404 Not Found.png2640×1784 271 KB

I would be really grateful for your attention in this.

Screenshot 2024-03-25 at 13-54-46 eBululu.com · Edit ~ e-com.express · Shopify.png
Screenshot 2024-03-25 at 13-54-46 eBululu.com · Edit ~ e-com.express · Shopify.png2880×1392 398 KB

Thanks,

2

Instead of ‘data-src’, just put ‘src’ on line 6

3

Wow I’m grateful man you made an entire bad day into a positive ending, i appreciate humbly an hope you continue being that way,

Gracias,