HELP: Adding Custom Alert Messages for Specific Customers

Topic summary

A user seeks to display custom alert messages on specific customer account pages or order views in their Shopify store. They want to show personalized notes or messages to individual customers, ideally in a block format similar to an attached screenshot.

Current Status:

  • One respondent confirmed no dedicated app exists for this functionality
  • Custom coding appears to be the only viable solution
  • The original poster provided a visual example of their desired message block layout

Key Question:
Whether any app or built-in Shopify feature can achieve customer-specific messaging without custom development. The discussion remains open with the offer of coding assistance if needed.

Summarized with AI on November 2. AI used: claude-sonnet-4-5-20250929.

Hello,

I’m looking for a solution to add custom alert messages to specific customer accounts. Ideally, these messages would appear at the top of their account page or when they view their specific orders.

Is there an app or feature that can help me achieve this easily? Maybe by adding custom blocks or sections to a specific order / product or account?

Thank you so much for your time and assistance! :blush:

Hey @Patk there is no specific app to do this. The only solution is custom coding.

If you need help feel free to share with me.

Thanks

Hello and thanks for your response,

I’d like to have a block similar to this (see attached photo), but tailored to specific customers. For example, I’d like to display a note or a custom message for an individual customer.

Is there an app or feature that can make this possible? Or is custom code the only solution?

Thank you!