HELP! ASAP! My Product pages turned blank

Technical Q&A
1

I dont know what happend but since monday a i was working on getting my shop accessible. Now my product pages are blank, tho in the frontend everything is enabled. Can someone help? I didnt even work on the product pages :frowning: Bussy Mix Wassereis 200er Karton – Busemann GmbH

Bildschirmfoto 2025-08-14 um 12.02.07
Bildschirmfoto 2025-08-14 um 12.02.071920×953 89.2 KB

2

Hey @Linaxi

Just checked your website and it’s not showing the code in the Inspect as well which is pretty weird, did you install any app recently? Try disabling all your apps from Theme App Embed and see if it shows, if it does then most probably it’s an app which is interfering with your theme code. If not, then share your collaborator request code in my private messages and I can have a detailed look for you.

Best,
Moeed

4

Hi @Linaxi

You said you worked on making your store accessible. Could you share more details? What code you changed if any?

Like @Moeed said inside Main content is empty, could check your product.json and see if there is any error, missing bracket…

6

i just mainly worked on the svg aria code nothing wild only for the assets

7

@Moeed how can i send a private message?

8

Hi!

I see you installing Sami B2B Lock and there are some errors from this app. Can you contact Samita team via support@samita.io.

We are willing to help you to take a look!

In this time, can you turn off the Sami B2B in customize theme to check if it helps?

Best

Samita-Danny

9

I have sent you a message, check that out!

Best,
Moeed

10

@Samita-Danny that didnt do anything sadly :frowning:

11

I can’t find any messages :thinking: :open_mouth:

12

@Linaxi

To send a message to Moeed click his name or avatar image. New popup will appear with more of his info an on right side there is Message black button. Use that.

To check your messages on your profile menu, top right click on your name, check under envelope icon.