Help change {{ contact_us }} to a link in theme language.

Technical Q&A

Topic summary

A user needs to modify theme language text in their e-commerce platform’s “Edit Default Theme Content” section.

Current text: “For questions about your order, {{ contact_us }}.”

Desired change:

  • Replace with: “Contact us for further assistance. Thank you!”
  • Make “Contact us” a clickable hyperlink that opens in a new window
  • Link directly to email rather than using the {{ contact_us }} variable (which displays the email address as plain text on the storefront)

Key constraint: The modification must be done within the theme language editor, not as regular page text.

The user is seeking guidance on how to implement this custom hyperlink while working within the theme’s language customization interface.

Summarized with AI on November 23. AI used: claude-sonnet-4-5-20250929.
1

Hi everyone,

I need a bit of help. In my theme language (Edit Default Theme Content), I need to modify a couple lines of language. I want to change the following:

  • Default is: For questions about your order, {{ contact_us }}.

  • I need: Contact us for further assistance. (Click on “Contact us” is linked and opens in a new window)

I need “Contact us” to hyperlink directly to the email. I do not want to use the {{ }}, because this shows the email address on the storefront. Any help is very much appreciated! Please note that this is in “edit default theme language”, and not just text on a regular page.

Thank you!

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