Hello,
I logged into my account today and my store won’t appear. It says “Your account intimate@intimateemporium.net doesn’t have permission to view this page. Try using a different account or going back to the Stores List page.” Can someone please help me!! There is no customer service number or a chat I can find. I have changed my password and that did not work. Someone please help me!! I have orders I need to complete.
Hi @intimateEmporiu !
Have you tried using other browsers, device, and clearing your cookies and cache as part of troubleshooting? If so and the problem still persists, I highly suggest that you reach out Shopify support team as this might be an account issue. You can reach out to them by going through their Shopify Help Center and enter your concern on AI chat box, respond to it until the “I still need help” or “chat with a support advisor” option appear.