Difficulty enabling Shopify’s “Pause and Build” plan from a legacy plan. The user can only see current available plans via the “Change Plan” button and asks when/where the Pause and Build option becomes available, aiming to activate it in January.
Context: On a legacy subscription; wants to pre-plan the switch. A screenshot of the plan-change interface is provided to illustrate the options shown.
Guidance received: One reply advises contacting the Shopify Help Center for proper guidance on enabling Pause and Build from a legacy plan.
Status: Unresolved. No concrete steps or confirmation on when the Pause and Build option appears for legacy plans. Key question remains open: how and at what stage a legacy-plan store can select Pause and Build, especially for a future date (January).
Hi,
Currently I’m on legacy plan. I would like to turn on the pause and build plan. How do i go about? Currently, when i tried to click on the Change Plan button, it asks me to pick the current existing plans available. At what stage will the Pause and Build plan option available to click on?
Actually i only want to switch on the Pause and Build plan in January. But appreciate if someone can help me out on this so that i know how to move forward. Thanks.
Hello @sharity-team
Please connect to the Shopify Help Center they will properly guide you regarding
