HELP PLEASE: TikTik Icon Not Showing in Footer Issue

Topic summary

TikTok social icon not rendering in the footer, while other platform icons (Instagram, Facebook, YouTube, Spotify) appear normally. The site was previously coded by an agency; the store owner copied the existing pattern and added a TikTok link, resulting in a blank space where the icon should be. Screenshots show the missing icon.

Tried solution: a suggestion to use the Font Awesome TikTok brand icon (link provided) did not resolve the issue. A follow-up asked which Font Awesome version is in use; the shared code shows a placeholder class “fa fa-play” for TikTok. Another participant reports using Font Awesome Free 5.15.4 and experiencing the same problem.

Multiple users report similar issues. Helpers requested site URLs or preview links to investigate, but some sites are not live yet, so no code inspection occurred.

Key context: Font Awesome is an icon library; TikTok is a “brand” icon, which can depend on proper version and loading of brand icon assets.

Status: No confirmed fix or consensus. Open questions include exact Font Awesome version/loading in themes and whether the correct brand icon assets/classes are available. Discussion remains unresolved.

Summarized with AI on January 1. AI used: gpt-5.

Hi @EatHappyGrub ,

You can try with - https://fontawesome.com/icons/tiktok?style=brands


Let me know if this works or not?

Thanks