Hi! First post on here. As the title states, I recently installed the Tydal Reviews app and I need to remove my old review widget. I don’t remember what my old review widget/app is called. I’m not sure what I did but on only about one or two products, it doesn’t show the old review app. It shows just the new one. The majority of my products have both, though.
My website is password protected however as soon as someone messages me to help I can give you the password. I also have a screenshot of what I am talking about but I’m unsure how to convert the image into the correct formats to upload on here.
https://luxorjewels.com/collections/anklets/products/rose-gold-tennis-chain-anklet
I would greatly appreciate anyone who can help with me with this issue.
Thank you!!
Hey @YasmineS ,
Can you send the password over in the direct message?
1 Like
Yes I don’t mind, however I’m not sure how to direct message you
Hello @YasmineS ,
Navigate to my profile and click send a message 
Screenshot for reference.
If you don’t see it then it might be because your private message setting is not turned on. Verify the following in your settings.
Thank you for those screenshots, the ‘send a message’ button doesn’t appear and when I checked my settings, I don’t even have the “private messenger” tab. Hmm, not sure why my settings appears differently than yours 
@YasmineS
Sure, you can share the password here, and once we’re done, you can quickly change it for security. This way, we can proceed with the necessary adjustments efficiently.
Not sure what happened but I can now message you, I went ahead and sent you a direct message. Thank you for taking the time to help me!
