We sell our products in-store and online. I’ve edited all of my products to multiple locations within Shopify, and as products are sold in-store, the location data seems to be reset to ‘Retail Express’ instead of ‘Multiple Locations’. Retail Express is overriding the location data in Shopify… This is really important to us, as it allows for in-store pick up. Can anyone familiar with REX Shopify integration advise with support? I cannot change this manually each day, we have too many products.
Thank you,
Hi,
Hope following will help you
- Check proper configuration for location syncing.
- Confirm multiple locations are correctly set up.
- Check for accurate sync between REX and Shopify.
- Check and update any third-party integration apps.
- Reach out to both REX and Shopify support for further assistance.
Hi, Sorry but this is the way the Retail Express integration is built it assumes it is in control and allows only the one location. To have multiple locations in Shopify you need to use another integration like TranslatorHQ as this supports locations and drop shipping. It also allows you to use Shopify applications for order management, check it here.