Evening guys,
I’m currently setting up the menus and navigation settings on my store.
When I try to view my products by collection from the menu, it comes up with the “Sorry, there are no products in this collection” message, despite there definitely being products in the collection.
I’ve left the tag filters blank too, so it’s nothing to do with that. How do I fix this?
can you share the url?
Hey, @Newportius .
Elias here with Shopify Support. Thank you for reaching out.
I understand you’ve set up your navigation menus and it’s leading to a blank page of products. Since we don’t have any information or screenshots to go on, it looks like we’ll need to access your account in order to resolve this issue. While we’re not able to provide account-specific support via the Shopify Community at this time, our Support team would be happy to continue assisting you through live chat, email, or callback. To get in touch with our Support team, please visit the Shopify Help Center and log in to your account to create a support request.
I’d love to know if our Support team can help identify and resolve this issue. Let me know!