Help with menu dont showing

Topic summary

A user is experiencing a display issue with their Shopify store menu. The problem occurs specifically on desktop devices where the menu is not appearing, though a video background plays correctly on both mobile and desktop. Another community member has offered to help and requested the website URL to investigate the issue. The original poster shared their site (www.fashionbymoon.nl) and also asked for general suggestions on improving their shop and what adjustments might be needed. The issue remains unresolved and awaiting technical review.

Summarized with AI on November 3. AI used: claude-sonnet-4-5-20250929.

Who can help me with this problem ? I have a video background and its playing good on mobile and desktop only on desktop im seeing the menu and mobile no menu ect ? How to fix this ?

Hi @Jonkerrick ,

Could you please share the URL of your website? I’ll be happy to review it and provide a solution for the issue.

Best Regards,

Yes the url is: www.fashionbymoon.nl can you also have some examples how to get the shop better, and what to adjust?