# Help!! **URL:** \ **Category:** Technical Q&A\ **Tags:** migration, sales-channels, third-party-theme, shopify-theme\ **Created:** [July 16, 2024, 2:52pm UTC](https://community.shopify.com/t/help/339941 "2024-07-16T14:52:43Z")\ **Posts on this page:** 4\ **Page:** 1 ## AI-generated summary Main issue: Connecting perspectivefitwear.com to Shopify via GoDaddy DNS shows errors (connection not verified; issues fetching CAA, CNAME, and nameserver records). DNS changes can take up to 48 hours to propagate. Key details provided: - Current DNS at GoDaddy includes: - A record (@) → 23.227.38.65 (Shopify IP). - CNAME (www) → shops.perspectivefitwear.com. - Multiple CAA records added; user unsure if correct. - Nameservers: ns47.domaincontrol.com, ns48.domaincontrol.com (not editable). - User posted a full DNS record list and requested exact required values. Guidance given: - Support asked whether 48 hours have passed; if not, wait. If yes, follow Shopify’s troubleshooting doc. Notable corrections implied by thread: - Shopify’s error specifies CNAME for www should be shops.myshopify.com (currently set to shops.perspectivefitwear.com). - CAA record errors persist; configuration may need verification with provider docs. Status: Unresolved/ongoing. Next steps: - Wait up to 48 hours if changes were recent. - Set CNAME www → shops.myshopify.com. - Review CAA and nameserver settings per Shopify/GoDaddy guidance. Terms: A record (maps domain to IP), CNAME (alias), NS (nameservers), CAA (who can issue SSL certificates).
**Author:** ![sertzberger](https://avatars.discourse-cdn.com/v4/letter/s/b4bc9f/32.png) [@sertzberger](https://community.shopify.com/u/sertzberger)\ **Post date:** [July 16, 2024, 2:52pm UTC](https://community.shopify.com/t/help/339941/1 "2024-07-16T14:52:43Z")
Please help! I have these error messages and I’m not sure what to do. I have been playing around in my Go Daddy account and nothing is working :((((( ## Your domain, [www.perspectivefitwear.com](http://www.perspectivefitwear.com), is not yet connected The connection of [www.perspectivefitwear.com](http://www.perspectivefitwear.com) is not yet verified. Come back later to retry verification. [Learn more about propagation](https://help.shopify.com/en/manual/online-store/domains/managing-domains/troubleshooting#why-hasn-t-my-site-redirected-to-my-custom-domain-yet) ## Multiple issues with [www.perspectivefitwear.com](http://www.perspectivefitwear.com) Resolve these domain issues to ensure your Shopify site works for customers. - Error fetching domain CAA record: Open your domain provider’s DNS settings for [www.perspectivefitwear.com](http://www.perspectivefitwear.com) and check that the record is set correctly. - Error fetching domain CNAME record: Open your domain provider’s DNS settings for [www.perspectivefitwear.com](http://www.perspectivefitwear.com) and check that the record is set to **[shops.myshopify.com](http://shops.myshopify.com)**. - Error fetching domain nameserver record: Open your domain provider’s DNS settings for [www.perspectivefitwear.com](http://www.perspectivefitwear.com) and check that the record is set correctly. Note: DNS updates can require up to 48 hours to take effect. Learn more about common [domain errors](https://help.shopify.com/en/manual/domains/troubleshoot-issues-with-domains). Can someone please tell me what to do? ---
**Author:** ![Greta\_3](https://yyz1.discourse-cdn.com/shopifyforum/user_avatar/community.shopify.com/greta_3/32/271178_2.png) [@Greta\_3](https://community.shopify.com/u/Greta_3)\ **Post date:** [July 16, 2024, 3:28pm UTC](https://community.shopify.com/t/help/339941/2 "2024-07-16T15:28:19Z")
Hi, @sertzberger ! Thanks for posting in the Shopify Community! Has it been 48 hours since you updated your GoDaddy settings? If not, I recommend waiting the required time period for the changes to go into effect. If it has been more than 48 hours, I recommend conducting the additional troubleshooting steps outlined in this [help document](https://shopify.link/vkBn). Let me know if you’re still seeing an error after that! ---
**Author:** ![sertzberger](https://avatars.discourse-cdn.com/v4/letter/s/b4bc9f/32.png) [@sertzberger](https://community.shopify.com/u/sertzberger)\ **Post date:** [July 16, 2024, 6:52pm UTC](https://community.shopify.com/t/help/339941/3 "2024-07-16T18:52:41Z")
I don’t even know what my items should be in go daddy. what is what I need help with to even know if what I’m doing is correct. Can you help with this? ---
**Author:** ![sertzberger](https://avatars.discourse-cdn.com/v4/letter/s/b4bc9f/32.png) [@sertzberger](https://community.shopify.com/u/sertzberger)\ **Post date:** [July 16, 2024, 7:06pm UTC](https://community.shopify.com/t/help/339941/4 "2024-07-16T19:06:55Z")
in my go daddy this is what I have listed and I have no clue if it’s correct. I added the CAA’s at the bottom. I think those are correct, but again no clue. This was an error message in shopify. The CNAME with ‘www’ I added the ‘shops’ section. This was an error message in shopify but again no clue if it’s right.. No clue if the NS is correct. Assuming yes? I can’t edit it but have that error message from shopify. I updated the A and I believe that is correct. Type Name Data TTL DeleteEdit | | A | [email removed] | 23.227.38.65 | 600 seconds | | | | --- | --- | --- | --- | --- | --- | --- | | | NS | [email removed] | [ns47.domaincontrol.com](http://ns47.domaincontrol.com). | 1 Hour | Can’t delete | Can’t edit | | | NS | [email removed] | [ns48.domaincontrol.com](http://ns48.domaincontrol.com). | 1 Hour | Can’t delete | Can’t edit | | | CNAME | ek4.\_domainkey | [dkim1.5bd21ddb450c.p862.email.myshopify.com](http://dkim1.5bd21ddb450c.p862.email.myshopify.com). | 1 Hour | | | | | CNAME | ek42.\_domainkey | [dkim2.5bd21ddb450c.p862.email.myshopify.com](http://dkim2.5bd21ddb450c.p862.email.myshopify.com). | 1 Hour | | | | | CNAME | ek43.\_domainkey | [dkim3.5bd21ddb450c.p862.email.myshopify.com](http://dkim3.5bd21ddb450c.p862.email.myshopify.com). | 1 Hour | | | | | CNAME | em8146 | [u24207680.wl181.sendgrid.net](http://u24207680.wl181.sendgrid.net). | 1 Hour | | | | | CNAME | ftp | [perspectivefitwear.com](http://perspectivefitwear.com). | 1 Hour | | | | | CNAME | mailerek4 | [5bd21ddb450c.p862.email.myshopify.com](http://5bd21ddb450c.p862.email.myshopify.com). | 1 Hour | | | | | CNAME | s1.\_domainkey | [s1.domainkey.u24207680.wl181.sendgrid.net](http://s1.domainkey.u24207680.wl181.sendgrid.net). | 1 Hour | | | | | CNAME | s2.\_domainkey | [s2.domainkey.u24207680.wl181.sendgrid.net](http://s2.domainkey.u24207680.wl181.sendgrid.net). | 1 Hour | | | | | CNAME | www | [shops.perspectivefitwear.com](http://shops.perspectivefitwear.com). | 1 Hour | | | | | CNAME | \_domainconnect | \_domainconnect.gd.domaincontrol.com. | 1 Hour | | | | | SOA | [email removed] | Primary nameserver: [ns47.domaincontrol.com](http://ns47.domaincontrol.com). | 600 seconds | | | | | TXT | [email removed] | facebook-domain-verification=3l7vuzwuv3wwm9jcogs40blerva5of | 1 Hour | | | | | TXT | [email removed] | google-site-verification=wnCXCfTXdO3Hl\_CvAUW48jBqEbf52lIwMrEJ2jtkxEk | 1 Hour | | | | | TXT | [email removed] | v=verifydomain MS=3191240 | 1 Hour | | | | | TXT | \_dmarc | v=DMARC1; p=none; [rua=mailto:sertzberger@perspectivefitwear.com](mailto:rua=mailto:sertzberger@perspectivefitwear.com); | 1 Hour | | | | | CAA | [email removed] | [perspectivefitwear.com](http://perspectivefitwear.com) 0 issue | 1 Hour | | | | | CAA | [email removed] | [letsencrypt.org](http://letsencrypt.org) 0 issue | 1 Hour | | | | | CAA | [email removed] | pki.goog 0 issue | 1 Hour | | | | | CAA | [email removed] | [sectigo.com](http://sectigo.com) 0 issue | 1 Hour | | | | | CAA | [email removed] | [globalsign.com](http://globalsign.com) 0 issue | 1 Hour | | |