hero banner image not coming properly

Topic summary

A user is experiencing display issues with a hero banner image on their Shopify store’s About Us page. The image is not rendering correctly.

Proposed Solutions:

  • Two support representatives (Moeed and PageFly-Richard) both suggested adding custom CSS code to the theme.liquid file
  • The code should be placed above the </body> tag in the theme file
  • Access path: Online Store > Themes > Edit Code > theme.liquid

Current Status:

  • The original issue appears partially addressed, but a new problem emerged
  • The user now reports excessive white space appearing below the banner on both mobile and desktop views
  • The discussion remains open with the spacing issue unresolved

Note: The conversation includes code snippets and screenshot images demonstrating the white space problem.

Summarized with AI on November 4. AI used: claude-sonnet-4-5-20250929.

hero banner image not coming properly

url - https://puurfection.co.uk/pages/about-us-puurfection

2 Likes

Hey @hem0903

Follow these Steps:

  1. Go to Online Store

  2. Edit Code

  3. Find theme.liquid file

  4. Add the following code in the bottom of the file above tag


RESULT:

If I managed to help you then, don’t forget to Like it and Mark it as Solution!

Best Regards,
Moeed

1 Like

This is Richard from PageFly - Shopify Page Builder App

Hi @hem0903 Please add code here to fix it:

Step 1: Online Stores > Themes > Edit code

Step 2: Choose file theme.liquid
Step 3: Add code above the tag


Hope my solution will help you resolve the issue.

Best regards,

Richard | PageFly

1 Like

i am getting white space below it in mobile and pc both how can I reduce it