Hero text cuts in the middle of the word

Topic summary

A Shopify store owner is experiencing a text wrapping issue where the word “collection” breaks mid-word on mobile devices instead of moving to the next line as a complete word.

Problem Details:

  • Issue appears on actual iPhone devices (iPhone 16 Pro confirmed)
  • Does NOT appear in Shopify’s mobile preview or Chrome’s mobile inspector
  • Attempted CSS fix using word-break: normal !important; on h2 elements was unsuccessful

Current Status:

  • Multiple users offered to help investigate the code
  • One helper suggested the fix may require testing on actual iPhone/MacBook hardware due to device-specific rendering
  • Unresolved - The original poster is still seeking a working solution after several follow-up requests
Summarized with AI on October 29. AI used: claude-sonnet-4-5-20250929.

See the screenshot where the text custs in the middle of the word collection, instead of just moving the whole word collection to the next line. I cannot get this to work. I have tired:

h2 {
word-break: normal !important;
}

But it doesn’t work on mobile. Please let me know how to fix this.
https://juede-official.myshopify.com/

Password: sundaymorning

1 Like

This is probably a code error in the theme you are using or a typing error if you want me to help chack it out

Yes please! I would love the help to try fix this.

Please let me know how to fix this. I have been trying to find a solution on my own but nothing has worked yet.

Hi @SundayMorning

Is this fix?

I don’t have a fix yet. This issue still shows up on my phone, but not on the mobile preview in Shopify or in the mobile preview on the chrome inspector.

It depends on the phone you’re using. Are you using an iPhone? This can only be fixed by someone using an iPhone or a MacBook.

I am using a iphone 16 Pro, my client also sees this on her phone, I am not sure what model. Please help me fix it.

Were you able to find a solution to this?