hi, i added some collection in customize store and whin i go to the online store i cant find them

Topic summary

A user is experiencing an issue with Shopify theme customization where collections added through the “Customize Store” interface are not appearing on the live online store.

Problem Details:

  • Collections were added via the customization panel
  • These collections are not visible on the actual storefront
  • Two screenshots were provided showing the customization interface and the online store view

Current Status:

  • A community member has requested the store URL to investigate further
  • The issue remains unresolved and awaiting additional information for troubleshooting
Summarized with AI on November 3. AI used: claude-sonnet-4-5-20250929.

Hi @mlikah

Please share your store URL

Best,

Daisy