Hi! I received a failed bill notification. I’m currently unable to pay, is there any way I can get an extension or keep my store active until I can make the payment?

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Topic summary

A store owner received a failed billing notification and is currently unable to make the payment. They are seeking options to either:

  • Obtain a payment extension
  • Keep their store active temporarily until funds become available

The discussion appears to be newly posted with no responses yet, leaving the question unresolved. The user needs guidance on Shopify’s billing policies and potential grace periods or payment arrangements.

Summarized with AI on October 30. AI used: claude-sonnet-4-5-20250929.
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    • “Hi! I received a failed bill notification. I’m currently unable to pay, is there any way I can get an extension or keep my store active until I can make the payment?

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