HIDE CARRIER NAME ON ORDER STATUS PAGE

Store Design

Topic summary

A user asks whether it’s possible to hide the carrier name on the order status page while keeping only the tracking number visible.

Suggested solutions:

  • CSS approach: Use custom CSS to hide the carrier name element (works for all plans)

  • Shopify Plus option: Edit the checkout.liquid file directly to modify the tracking section

  • Third-party apps: Consider using tracking apps like Tracktor or Order Lookup, which offer customizable tracking displays

The discussion remains open with no confirmed resolution yet. The solutions vary based on the Shopify plan tier.

Summarized with AI on October 30. AI used: claude-sonnet-4-5-20250929.
1

Hello,

Is it possible to hide the carrier name on the order status page and let only the tracking number displayed ?

Thank you

2

You can try hide with css first

3

Hi @IR3

If you’re on Shopify Plus, you can edit the checkout.liquid file and modify the tracking section.

For other plans, you can try adding custom CSS using the Shopify Theme Editor to hide the carrier name while keeping the tracking number visible.

Alternatively, you could use a third-party tracking app (like Tracktor or Order Lookup) that allows you to customize the tracking display.