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Shopify Discussion
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Topic summary

After installing the EZ Amazon Reviews Importer app, the store’s home page turned blank and product collection images disappeared. Uninstalling the app did not restore the site; the merchant wants to revert to the previous home page version.

Proposed next steps:

  • Contact the app’s developer to fully remove any residual code left by the app. This targets leftover scripts/snippets that may persist after uninstalling.
  • In Theme > Customize, check if new sections were added and review App embeds; disable the EZ Amazon Reviews Importer embed. App embeds are theme-level integrations that can be toggled in the editor.
  • Engage a Shopify developer to inspect and remove residual code; access can be shared to diagnose and fix.

Screenshots are included showing the blank homepage and missing collection images. No resolution yet; awaiting action on the recommended steps.

Summarized with AI on December 13. AI used: gpt-5.
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You have 3 choices:

  1. Please contact the app developer and have them remove their code from the website.
  2. Go to Theme → Customize and see if there are any new sections added. Also, check app embeds and turn that off the app embed for that "EZ Amazon Reviews Importer" app.
  3. Allow a shopify developer to help you out. You can dm us your store access and we can help you see what the issue is and do what’s needed to remove that.