Homepage has an ATID in the URL, is removal possible?

Topic summary

Issue: The storefront’s homepage URL was appending a query string (?_atid=623x3i965o7CLHHAJkksTzCNsEtNjx), and the requester asked where it came from and how to remove it.

Cause: The query parameter was being added by an AnyTrack tracking script embedded in the theme’s layout.

Fix: In the Shopify admin, go to Actions > Edit code > Layout > theme.liquid, locate the section labeled “AnyTrack Tracking Code,” and remove that code block. A screenshot and code snippet were provided to identify the exact section to delete (these attachments are central to the fix).

Outcome: After removing the AnyTrack code, the URL parameter no longer appears. The requester confirmed the solution worked.

Status: Resolved. No further action items or open questions were noted.

Summarized with AI on December 20. AI used: gpt-5.

Hello, our homepage is easybreezyporchswings.com but when you go to the homepage the URL is actually https://easybreezyporchswings.com/?_atid=623x3i965o7CLHHAJkksTzCNsEtNjx
Where is the rest of the URL coming from (“?_atid” onwards) and how do I remove it? Thanks in advance!

Hi @FrancoNorth ,

Please go to Actions > Edit code > Layout > theme.liquid file, find ‘AnyTrack Tracking Code’

You just need to remove the following code, it will work fine:

Code:


    

Worked perfectly! Thanks Namphan!

Hi @FrancoNorth ,

If you have any questions, you can contact me directly.
Nice to meet you :blush: