Hover always activated Windows 11

Topic summary

A user reports an unusual issue where hover effects on web pages remain permanently activated upon loading, affecting all hoverable elements simultaneously. The problem:

Scope & Environment:

  • Isolated to one Windows 11 PC only
  • Occurs in both Chrome and Firefox browsers
  • Not reproducible by coworkers, users, or theme support

Troubleshooting Attempted:

  • Disabled trackpad and Bluetooth mouse (no effect)
  • Reviewed accessibility settings and ‘ease of use for mouse’ in Control Panel
  • Closed all applications in Task Manager to check for conflicts
  • Disabled all browser extensions

Current Status:

  • No resolution found
  • A respondent suggests updating Windows according to system requirements and avoiding upgrades unsuitable for the specific system, though this advice appears generic and may not directly address the hover state issue
Summarized with AI on November 8. AI used: claude-sonnet-4-5-20250929.

When I load any page with a hover effect, the page loads as if I am hovering my mouse when I am not. In fact, if I have three products on a page, and each has a unique hover effect, all three hover effects show in their hover states when the page loads with no mouseover on any of them.

The issue affects just my PC. My coworkers and users cannot see this issue nor can my theme support people.

More information:

I see it in both Chrome and Firefox, so it is not browser specific
I did turn off all extensions nonetheless

I have closed all the apps in my task manage looking for a conflict

I have looked into control panel settings especially those for accessibility.
I have looked at ‘ease of use for mouse’ in control panel with no affect.

I have disabled my trackpad and that did not help.
I then alternate and disable my Bluetooth mouse, no help.

I have never seen this before. Any thoughts, anyone?

Hello,

I am San from MS Web Designer.

Ensure that you update your Windows according to your system’s requirements and avoid upgrading to higher system requirements that are not suitable for your specific system.

Do let me know in case of any concerns.

Regards,

San