How are you monitoring Shopify community discussions about your app or niche?

Shopify Apps

Topic summary

Developers are exploring methods to track mentions of their Shopify apps and relevant merchant discussions across communities.

Current Approaches:

  • Manual monitoring of Shopify Community forums and subreddits (r/shopify, r/shopifydev)
  • Google site searches using operators like site:community.shopify.com "app-name"
  • Google Alerts and Talkwalker Alerts with targeted keywords
  • RSS feeds from Shopify Community boards piped into Slack/Notion for daily tracking
  • Social monitoring via TweetDeck and app store review automation through Zapier

Key Challenges:

  • RSS feeds from Shopify Community and Reddit are now hidden or restricted, making automated tracking harder
  • Most developers use a hybrid approach: combining manual scanning with partial automation
  • For early-stage apps, manual monitoring remains manageable and even enjoyable

Consensus: No single perfect solution exists. Most rely on a mix of manual effort, keyword alerts, and lightweight automation workflows to stay informed without excessive time investment.

Summarized with AI on October 23. AI used: claude-sonnet-4-5-20250929.
1

Hey everyone,

I’ve been curious how other developers and app owners are monitoring Shopify communities for merchants mentioning your app/discussing problems your app solves.

For example, are you:

  • Manually searching forums or subreddits?

  • Relying on Google Alerts or another tool?

  • Or is it something you’ve just accepted is hard to track?

I’ve been playing around with ways to make this easier and wanted to understand what approaches people are using right now.

Would really appreciate hearing how you all stay on top of these conversations!

Thanks!

2

For our APP, we use this community to check merchant feedback and recent updated ideas or news. Apart from that, do our best to handle or resolve some issues or questions within our APP scope.

3

Is that process manual? In other words, are you reading through posts and only engaging with what’s relevant to your app?

4
ChatGPT said:

Hey @Lucas-B :waving_hand:

Great question — staying on top of community chatter around your app (or the problems it solves) is super valuable, but yeah, it’s not straightforward. Here’s what’s worked best for us:

:magnifying_glass_tilted_left: 1. Manual + Smart Search Routine

Every few days, I do a quick manual scan on:

  • Shopify Community: use site:community.shopify.com "app-name" in Google search.

  • Reddit: r/shopify + r/shopifydev with keywords like “app name,” “function,” or “problem” (e.g., “upsell popup,” “variant bundling,” etc.).
    This manual layer still catches more relevant mentions than automated tools sometimes miss.

:gear: 2. Google Alerts & Talkwalker

Set up Google Alerts with:

"your app name" +shopify
"keyword your app solves" +shopify

Talkwalker Alerts are even better — fewer false positives.

:speech_balloon: 3. Use the Community’s RSS + API

The Shopify Community supports RSS feeds per board and tag. You can pull those feeds into Slack or Notion to track “app feedback,” “storefront API,” “checkout extensibility,” etc. — perfect for daily monitoring.

:robot: 4. Social & Review Monitoring

  • X/Twitter: use TweetDeck with saved searches.

  • App store reviews: check them weekly (or pipe them into Slack with Zapier).

:brain: 5. Bonus: Automate It

If you want to build something lightweight yourself — use the Shopify Community RSS → Make/Zapier → Slack/Discord automation. It’s free and keeps you aware of new threads mentioning your keyword or app name.

So yeah, it’s a bit of a mix — part manual, part automated — but with the right keywords, you can catch most conversations without spending hours on it.

:hammer_and_wrench: You can check out our Shopify Partner profile — we’ve built and shared several free Shopify app solutions to help store owners. Feel free to explore our profile and see how our apps can make your Shopify experience better!

5

Honestly to say, I not only engage posts relevant to our app, but also participate some other unrelated posts when interesting. Have fun in this community!

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6

Manually. At an early stage where we are it’s rather a pleasant activity rather than a burdensome routine.

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7

The RSS feed of Shopify community is hidden and Reddit did the same. There is no easy way now

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