How can a ChatGPT extension improve customer interaction?

Topic summary

A developer has created a GPT-powered chatbot extension for Shopify stores that automates customer communication across both mobile and desktop platforms.

Key features include:

  • Automated customer interaction handling
  • Conversation monitoring dashboard for store owners
  • Cross-platform compatibility

The developer is offering:

  • Free initial messages for testing
  • Additional free messages available upon request

The app appears to be available on the Shopify App Store, though the specific link in the post is garbled. The developer is seeking feedback and offering trial access to interested merchants.

Summarized with AI on November 12. AI used: claude-sonnet-4-5-20250929.

Hi guys,

I’ve built a chatbot that uses GPT to handle all the communication for you and is compatible with mobile and desktop stores. You can also oversee all the conversations it has with your customers.

Check it out here - https://apps.shopify.com/retail-geni-e, you can get messages for free initially and if you want more messages for free just let me know and I’ll give you some!