hi,
when i up set up a customer they will receive a generic password. they then want to change it to one of their own but there is no option to do so.
how do i help them?
Hi, @mattyeo1624 .
Thank you for reaching out and posting this question!
When creating customer accounts, you can invite customers to create their accounts. However, if you’ve created the accounts and passwords for your customers, then you can have them reset their passwords through the customer accounts login page of your website. From there, they can receive a password reset via email.
I noticed you’re a new member of our Shopify Community! Once you’ve resolved the issue with customers’ account passwords, I’d love to hear more about your business and share some resources to help you get setup!