How can customers track their orders on my site using USPS numbers?

Shopify Apps

Topic summary

Problem: A dropshipper using AliExpress wants customers to track orders on their Shopify site with USPS tracking numbers. After trying four tracking apps, USPS numbers work on the USPS website but not within the store.

Tried solution: “Track Order – Order Tracking” (Trackingmore) was installed based on a recommendation claiming USPS support and features like automatic courier matching, branded tracking pages, and shipping notifications. The OP reported it returned no information for a USPS number.

Alternative recommendations:

  • Order Tracking Page & Returns (WeSupply): auto-detects USPS, real-time updates, self-service tracking link, email/SMS notifications.
  • Parcel Trackr: supports USPS, FedEx, Yun Express, DHL; customizable tracking page, notifications, translated checkpoints, automatic status updates, estimated delivery time; free trial.
  • ParcelPanel: syncs all orders on one page; supports 1000–1500+ carriers including USPS; customizable tracking pages, notifications; 40% discount mentioned; upcoming “order tracking hub” in customer accounts. (Screenshots included.)

Advice: Contact the chosen app’s support to investigate tracking issues.

Status: No confirmed resolution. The OP still cannot retrieve USPS tracking info via Trackingmore; discussion remains open.

Summarized with AI on December 25. AI used: gpt-5.
4

Hi there :waving_hand: ,

Install the Order Tracking Page & Returns app if you’re looking for a self-service tracking app. It detects USPS tracking numbers automatically and updates shipping information in real-time. You may also include a self-service order tracking link to your website so customers can keep track of their orders at any time. You may also send out shipping updates via email and SMS.

Hope this helps! :slightly_smiling_face:

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