@ShavingTimeDave There is still no way for a customer to edit their email w/o using the Shopify Admin API. Said another way, an app is required. Either a private/custom app made for you, or a ready-made third-party app such as Customer Fields.
Topic summary
Customers want a way for shoppers to update their own account email addresses (password changes already possible) without contacting the store.
- Current status: Shopify does not natively allow customers to change their email. Merchants must edit the customer profile in the admin. Feedback has been passed to developers, but no commitment or timeline.
- Latest update: No announcements. In “new customer accounts,” customers can change their name but not their email. In “classic customer accounts,” email changes are still not native; an app is required and must use the Admin API.
- Workarounds: Use a third‑party app (e.g., Customer Accounts; Helium’s Customer Fields—supports editing name/email, Lite/Pro plans, approx. $12/mo mentioned) or build a custom app leveraging the Shopify Admin API customer update endpoint.
- Concerns raised: Security/verification risks when handling email change requests via support; frequent merchant workload; hesitation to grant third‑party access to customer data; issues when reverting to previously used emails.
- Outcome: No resolution; thread remains open with multiple requests for prioritization. Links to apps, documentation, a blog post, and a screenshot illustrating limits of new accounts were shared.
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