How can delivery confirmations be improved with Shopify apps?

Im not sure if this is a question for here,

We are a florist and have had issues related to flowers being delivered and then the customer said they where not.

Is there apps in Shopify that allowed the delivery drivers to take an image of the delivery at the door and upload to confirm that they were indeed delivered.

Thank you for any help.

Personally, I don’t recall a public Shopify app that allows drivers to upload photos. The closest app I am aware of is Proofer Proof Management, where one manually upload order-related images/docs.
https://apps.shopify.com/proofer

Im not sure what app does that however if your customers are saying they aren’t getting their product you can try using Shipinsure app, it will cover the refund, type of shipping insurance app.

How are drivers notified of a new order delivery, what shipping methods do you use?

Hi Beautifulbloss,

I invite you to check out our app, EasyRoutes Local Delivery, a 2x Shopify Staff Pick. It takes your orders and transforms them into optimized local delivery routes complete with packing lists. You can then share the routes with your drivers who can use our app to navigate their routes and mark items as delivered from the road.

Our delivery app also lets your drivers attach proof of delivery photos, an e-signature, and an optional note.

We have a free plan if you’re just starting out and 14-day no-obligation free trials for any of our paid plans.

You can learn more at https://easyroutes.app

Hi there,

We’ve had a few small local businesses, including florists, ask for something similar. You might want to take a look at my new app, ScanFlow!

It lets take a photo and have it uploaded to the Shopify order at the time of delivery. If you have any questions please let me know.

Thanks for your time.