Hi, I’m trying to get a report on all Custom Sales from POS, by filtering on Product title = “Custom sale”. I don’t seem to be getting all of the sales through though. Has anyone else had any success with reporting on their custom sales from POS? Thanks in advance, Andy

I spoke to online support - they advised using the standard sales by product report, setting the filter to product id of n/a and product vendor of n/a - this worked perfectly. Thanks to all who made suggestions.

Where do I find this report? I don’t see one my that name under Analytics → Reports

Either there’s something wrong, or that report requires a plan I don’t have. (I have Shopify POS Pro.) [Screenshot 2022-11-21 at 5.10.49 PM.png]

I’d try talking to support - they will be able to sort it out for you as I think we are on similar plans.

The “Sales by Product” report has been removed by Shopify - still unclear as to why - and replaced by a much less helpful report. Use the following guide to quickly create your own export of Custom Sale entries for your staff. Go to “Orders” page Use the search filters to filter specific days, etc …

How can I accurately report custom sales from POS?

Retail & Point of Sale

CloudlabSam June 3, 2022, 1:03pm 2

Hi there - it might help if you included a screenshot fo what you are seeing.

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How can I accurately report custom sales from POS?

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