How can I activate a checkout pop-up message for policy acknowledgment?

Store Design

Topic summary

A user wants to enable a checkout pop-up message requiring customers to acknowledge store policies (terms of service, shipping policy, and refund policy) before placing orders.

Proposed Solution:
Another user provides step-by-step instructions:

  • Navigate to Online Store > Checkout > Settings tab
  • Locate the Terms and Conditions section under Checkout settings
  • Enable the terms and conditions pop-up checkbox
  • Enter the desired policy acknowledgment text
  • Save changes

Current Status:
The original poster cannot locate the Terms and Conditions section in their checkout settings and has requested a screenshot for clarification. The issue remains unresolved as they await visual guidance to find the correct settings location.

Summarized with AI on November 20. AI used: claude-sonnet-4-5-20250929.
1

How do I enable this pop-up message in the checkout?

“Important notice. By placing this order you acknowledge that you are informed about and agree to our shipping policy, our terms of service and our refund policy.”

Screenshot 2023-05-13 at 09.36.44.png
Screenshot 2023-05-13 at 09.36.44.png2764×1222 133 KB

2

Hello @charmail

Try this

  1. Go to Online Store > Checkout.
  2. Click the Settings tab.
  3. Under Checkout, scroll down to the Terms and Conditions section.
  4. Check the box next to Enable terms and conditions pop-up.
  5. In the Terms and conditions pop-up text field, enter the text you want to display in the pop-up.
  6. Click Save.
3

Could you show a screenshot? I can’t find the terms and conditions under checkout