How can I activate Shopify Payments?

Shopify Discussion
1

Hello!

I need help with Shopify Payments. I cannot activate it at all. I enter all the informations about business and everything, i checked no to all because i don’t have it registered but it just refresh and everything gets back to normal and i have to put all infos in back after i clicked Submit Verification.

Please help what should i do.

2

Hi, @OfficialPurrify .

Thank you for reaching out. I am sorry you are having issues with Shopify Payments.

Just to confirm, you are able to enter in all your information but when you press submit the page refreshes and brings you back to the beginning of the sign up page?

Please let me know if you have any further questions! I would love to learn more about your business. What type of products do you sell?

Talk soon,

3

Hey!

Thanks for reply, yes excatly that! It refreshes and again pops up Shopify Payments site but all forms are blank and i have to enter my address and everything again.

4

Hi, @OfficialPurrify .

Thank you for your reply and providing that information!

I recommend doing some local troubleshooting such as clearing your cache/cookies and browser data. If that doesn’t work, I would try on a different browser or device. One of those should work for you! If not, please let me know.

Talk soon,

5

Hey,

i tried all of those option, even 3 different browsers but still the same. I don’t have an idea what that could be.

6

Hi, @OfficialPurrify .

Thank you for trying that!

I think it would be best if you contact our Support Team, so they can look into this further for you as they have access to your specific account information.

Take care,

7

Hi, have you sorted this out? I’m having the same issue. I contacted support team earlier and they told me that it’s a technical issue. They are working on to resolve it. However it’s been over 12 hours and I haven’t heard back from them yet.

8

Hey, still nothing, I’ve also contacted them and they told me the same so we gonna have to wait until they fix it unfortunately. Hope it will be soon.

9

Same for me, I have been waiting for 4 days now for this to be resolved