I need help with activating ssl for my shopify store, I used a domain from a 3rd party, and I understand it’s supposed to be automatic, but as it is, I can’t access my store from any browser. How can I solve this?
Hi there, @VictorBakare . Thanks for taking the time to reach out to the Shopify Community Forums regarding your domain question! My name is Imogen. I’m happy to take a few moments to advise you on some next steps here!
As a rule, it’s a good call to wait a full 48 hours after making changes to a domain (like connecting it to a new platform, changing DNS settings, etc.) to see if those changes stick, or if any issues arise. Considering that you created this post on April 4th, if there are any issues that have persisted since the first 48 hours of connecting your domain, then you will want to connect with your third party domain provider for support. They will be able to advise on what specifically is preventing an SSL to propagate for your domain, and advise you on what steps to take to get it sorted out and resolved.