Thanks for the info. Another way to do it is to offer a cash discount. I think that may be what I do.
Topic summary
Merchants are requesting the ability to add credit card surcharges to specific payment methods rather than all orders. The primary use case involves passing on credit card processing fees (typically 2-6%) to customers who choose those payment options, while exempting alternative methods like direct debit.
Key Pain Points:
- Low-margin industries cannot absorb processing fees without becoming uncompetitive
- Competitors on other platforms already offer payment-specific surcharges
- Buy Now Pay Later (BNPL) services can charge up to 6% plus fixed fees
- Current workaround apps only apply fees to all orders, not specific payment types
Shopify’s Response:
Support staff confirmed this functionality doesn’t exist natively and filed multiple feature requests based on merchant feedback. However, no timeline or commitment was provided, and the Changelog shows no progress since the thread began in 2021.
Attempted Workarounds:
- UpCharge/Pfand apps: Apply cart-level fees but don’t capture tax amounts or discriminate by payment method
- Custom Stripe integration: One merchant hired developers to bypass Shopify Payments
- Manual POS adjustments: Time-consuming and error-prone
Current Status:
The discussion remains unresolved as of June 2025. Several merchants report migrating to WooCommerce or Square, which offer built-in surcharge functionality. Legal considerations mentioned include requiring Visa/Mastercard approval and restrictions on debit card surcharges in some jurisdictions.