German-based online shops need to show a disclaimer on the last checkout page, warning of additional toll fees, for shipments leaving the EU. This is especially relevant for shipments into Switzerland.
The disclaimer needs to be on the last page, where the buyer presses the final button before the purchase.
I understand that I can not edit the checkout page without a Pro account, but paying 2000$ per month just for this seems outrageous.
So I am asking if there is a workaround for this?
For now I have to halt any orders into Switzerland..
Karlie here from the Shopify Guru Team! I’ve been looking into the functionality you’re looking for with your shop and I think I have a couple of workaround ideas that might be beneficial to you. As you had mentioned, you wouldn’t be able to edit your checkout page - but you could add features to your cart page so that your customers can read up on the information you need them to.
The first option you can consider would be to use an “Agree to terms” box on your cart page. This function would basically allow you to direct your customers to a “terms and conditions” page where you can outline the information you need to. Then, your customers would have to check off a box to let you know that they’ve read and agreed to your conditions. You can do this by following our manual guide, here.
Another option you have would be to use an app that would provide a similar type of feature as the manual guide would help you with. There are a few apps in the Shopify App store that would work for the feature you’re interested in. I’ll be sure to list them below:
also in the backend of shopify you can go to settings → Checkout
and look for a input box labeled “Additional scripts” under “Order Processing” and put a message there, this will show on second to last page while entering shipping information.
Karlie here once again! We have since created a feature that is built into your Shopify Admin that would allow you to display important information on the checkout page of your storefront with Shopify. This feature would give you the functionality to display specific information, require a confirmation step, add terms of service policies, or add tax information. You can read all about how to use this feature with your storefront by following our handy guide, here!
Let me know if you have any further questions - I’m happy to help!
I tried to follow the steps you mentioned, however, when reaching step #3 (In the Order processing section, check Require a confirmation step.) I cannot find it in the settings / checkout section.
Karlie here! I’ve reached out to our technical team to see why this feature isn’t working for some stores. It seems that this feature, although available for merchants outside of Germany, hasn’t been rolled out to each store on the Shopify platform. I have brought this feedback up to our team, so this is something that our technical team will work on in the future. I cannot provide an ETA, but I can let you know that our internal team is aware of the issue.
The soultion provided by aman is almost exactly what I need, the only difference is that I need to display the message when customer select certain States within the United States.
For Example, to display the message when customer select Virgina, Hawai or Texas.
Karlie here from the Shopify Support Team! I’m afraid that this type of feature is currently not available within the Shopify Admin. You could reach out to a developer to see if creating this feature is a possibility, if you’re interested in speaking to a developer then I would recommend checking out our Shopify Experts. Shopify Experts are developers, designers and marketers who you can hire to help you with your online store. You can check out our Shopify Experts, here.
FYI - There is no way for anyone including a developer to edit the checkout pages unless you want to pay $2,000 per month for Shopify Plus!
The only thing you can do with the regular Shopify plans is add a logo and/or background image and customize the colors.
What you can do is add custom fields to the bottom of the cart page before the checkout button. (if you are not a developer, you will probably need to pay someone to help with this)
@Karlie Is there any way to add an additional text input field on the checkout page? I’ve been looking for answers and can only seem to find a way to do it on the cart page. We have a number of wholesale customers asking for a field to input their “Purchase Order Number.” This is turning into a big deal for larger brick & mortar retailers with multiple locations.
My thought was for this, “Purchase Order Number” field to become a tag on the order using Shopify Flow.
Please help! We would hate to lose customers over a text field.
This does not work to add a simple line of text. I find that customers are confused and tell me that they need to pay with a “normal” credit card and not one of the express pay options. They do not understand the checkout page because it says express checkout OR. Most do not see the OR and simply abandon because they see that they do not have the express pay options. What can we do about this?
