Store owners need a way to add local pickup as a fulfillment option for orders placed through Shopify POS, particularly for pre-orders and custom items sold in-store.
Current Problem:
Workarounds Being Used:
Proposed Solutions:
Status: Unresolved. Multiple merchants seeking either a native solution or confirmation on how to submit a feature request to Shopify.
Is there a way to add Local Pickup to a sale that is put through on the POS? Have had a look and can’t seem to find it - we run a lot of preorders which customers preorder via the store and POS and currently we then have to email them to let them know the order is ready when the preorder period ends.
If not is there a way to log this as a feature request?
Thanks
Hi DomGrimDice,
Veno here from Zapiet.
Through our Zapiet - Pickup + Delivery app, customers can access and interact with a widget featured on your store’s cart page. With this widget, you can easily enable store pickup, delivery, or shipping services - or any combination of those three.
You can integrate our app with the Shopify POS app and schedule store pickup and local delivery orders at the point of sale. For more information, feel free to look at our Shopify POS article.
I suggest checking out our demo store at https://zapietdemo.myshopify.com/, as it will give you a glimpse of how the app looks and functions from a customer’s perspective.
Our app offers a free trial of 14 days, so you can try it out and see if it matches your needs.
You can see our website here.
If you have any questions, please feel free to contact us at support@zapiet.com!
Best,
Veno
Yes would be great to have local pick up for pos orders and fulfilment from the pos . I do t think it should be a bog issue for shopify to implement it
Did you ever find a solution that works? I’m not trying to add another $50+/month fee to shopify with another app when I already have so many add ons to make it work how I need, but there has to be a way to do this since it’s already baked into the shopify store for e-comm. Like you I place most of my orders in store that are custom items, then we need to notify the customer it’s ready for pickup and ultimately mark picked up.
Totally agree with what is said here.
We have the same problem of pre-selling items that are out of stock via our POS.
POS Pro offers an option to ship these items to the customers.
However, in most cases the customers prefer a store pickup and there is no clean solution to this.
Is there a way to place a feature request?
The Shopify POS system misses some tiny bits like this one to become a suitable solution for many businesses like ours.
I assume that this is the reason many shopify store owners currently use different solutions like HelloCash etc. for their POS.
We’re looking for the exact same thing to implement. Our workaround is now, that we put our own shipping address in and inform the customer by sending emails manually. However it turns out, that many don’t get the email. - Different from the transactional emails via Shopify.
We cannot tell our customers who made the way to our shop to shop the pre-orders online!
We need the same feature! Super important actually, as we experience the same issue. Customers say, they don’t get the email telling them, there order is ready for pick- up.
And ordering products for customers in the shop, is a real important service at POS.