I am interested in setting an automation that logs/records/adds a file or the email that was sent in the an automation email sent. I have personalized emails that are issued when an order is placed, shipped and delivered as there is important & time-sensitive information issued. Any help is greatly appreciated.
Topic summary
Main request: Set up an automation that records each sent transactional email directly in the order’s timeline for audit/visibility.
Context:
- Merchant sends personalized, time‑sensitive emails at key events: order placed, shipped, and delivered.
- Wants the exact email (or a file copy) that was sent to be logged/attached to the order timeline.
Details sought:
- How to automatically log/record the email content or attach a file of the sent email within the order record.
- Looking for implementation guidance or native/app-based methods.
Attachments:
- Three screenshots are provided and appear central to understanding current automation and timeline setup (likely showing email automation and order timeline views).
Status:
- No solutions or replies yet; issue remains open with no decisions or action items reported.