Hello, I found this article: https://www.shopify.com/ca/retail/card-on-file-transactions which seems to be saying that we can now add customers’ cards on file. But it doesn’t explain at all how to do so. We deal with quite a several B2B clients, and orders can drastically vary from week to week (so…

Thanks, @sweissbach ! Your request has been noted.

Hi Sophia, Cards on file for non subscription transactions and orders are a key service element for our business. We often have a customers card details stored and when they call us, we create a new order and charge it to their account. This happens with a phone conversation and authorization and p…

Hi, Billy! I’m not aware of any apps that are able to store credit card details, so the only workaround I can offer for now would be processing a draft order and sending the invoice to the customer. I’ll include your comment here in the feature requests submitted to our developers. Thank you!

I agree with Billy, This is a HUGE problem for my clients as well. We are on a plus plan and it is ridiculous that we cannot place orders for our clients without asking for their CC each time.. you should be more forthcoming with all of your stores that need to service B2B because Shopify is NOTTT …

Hi Sophia, Any progress on this? We have other POS options that allow you to do this, for example Square. This would be very helpful. As a user we would not need access to the card and verification info, just the ability to charge to it. And a card on file being added is done explicitly with the cu…

Thanks for expressing your interest in this, Billy! As I’ve previously mentioned in this thread, I am unable to provide updates on the status of feature requests. However, any changes will be posted to the Shopify Changelog .

I’m also jumping on this! I have multiple elderly clients who don’t have a cell phone or email and would like to keep her card on file. So they can just be charged when they call to place the order….so hopefully they figure this out. You’d think for the price I pay for this and the additional apps y…

I am also looking for this option for some of our customers and wanted to add another request for developing this option. We want to charge a deposit for customers and then when they return items we only charge them for the items they kept. Depending on how many items they keep will depend on if the…

Come on shopify, we all pay you so much money each month!! These features should be simple to integrate

How can I add and charge a customer's card on file for manual orders?

Payments + Shipping & Fulfilment

osbs March 22, 2024, 3:43pm 25

Where did you find this setting?

Topic		Replies	Views
Card on File Retail & Point of Sale pos-checkout	1	355	February 7, 2025
Save Card on File Fulfillment Api	3	106	December 29, 2023
Payment authorization by Admin on behalf of customer Payments + Shipping & Fulfilment shopify-payments	1	106	March 30, 2023
Card On File Options Without Subscription Service? Payments + Shipping & Fulfilment	3	238	January 25, 2025
Enter POS Order with Credit card but do not capture or authorize. Only charge during shipment. Retail & Point of Sale pos-order-management	3	102	August 19, 2025

How can I add and charge a customer's card on file for manual orders?

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