I am just getting started, finding it difficult to pay for my store account subscription on Shopify web as I need help adding my card for payment…
Hey @rafael3333 .
Thanks for reaching out.
Just to gather some additional context, are you receiving any specific error message when you attempt to add your card for the subscription?
Feel more than welcome to check out our great article that goes into details about Which payment methods are accepted for your Shopify bill.
As you are just getting started, I wanted to provide you with our Intro to Shopify YouTube channel that can assist you with getting your online store setup.
Let me know if you have any questions, looking forward to your response.
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Thank you! I just checked the article on the billing FAQ.
the options I was presented with is “CREDIT CARD” and " Paypal".
No “Debit card option”.
my region is Nigeria.
the error message is: card is rejected while verifying, try a different card or contact the issuer.
Hey @rafael3333 .
Thanks for the quick response and providing that context.
In order to use your debit card as an option, your bank will need to allow international purchases. If you are unable to successfully use the debit card, my suggestion would be to reach out to your bank to see if there are any restrictions placed on the card.
They should have processes set up to provide you with additional support to accept the charge.
Let me know if you have any additional questions.
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I have used my visa virtual dollar card which I have used to purchase internationally before and also the 2 debit cards I have also used to buy things in dollars. those cards are on G-Pay.