How can I add rules to gift cards on Shopify Plus?

Shopify Apps
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Topic summary

Goal: Prevent customers from using gift cards on sale items in a Shopify Plus store.

Built-in capabilities: Shopify Admin (including Plus) does not support adding usage rules/restrictions to gift cards.

Suggested apps: One reply recommended Gift Card Pro and Gift Cards & Loyalty Program (now Rise.ai), claiming features like product/collection exclusions, min/max amounts, and custom rules to enforce policies.

Latest update/challenge: Another participant reviewed both apps and reported they do not offer the required functionality; Rise.ai support explicitly confirmed this limitation.

Status/outcome: No confirmed solution. Native support is unavailable, and the cited app options appear insufficient for blocking gift card usage on discounted products. Further verification of other third-party apps or alternative approaches is needed; the discussion remains unresolved.

Summarized with AI on December 15. AI used: gpt-5.
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Hey @cornalisofia ,

Unfortunately, it is not possible to add rules to Gift Cards from Shopify Admin, including Shopify Plus. However, there are a few Shopify apps that offer the ability to add rules to Gift Cards.

One such app is Gift Card Pro, which allows you to set restrictions such as minimum purchase amount, maximum purchase amount, product or collection exclusions, and more. You can also set different rules for different gift cards.

Another app is Gift Cards & Loyalty Program, which allows you to add restrictions such as minimum and maximum amounts, product exclusions, and more. You can also create custom rules for different gift cards.

These apps are great for helping you to enforce your company policy and ensure that customers are not able to use gift cards to purchase items that are on sale.

Lastly, if you’re looking to further optimize your store’s overall checkout process, this Shopify blog is also a great resource to go through.

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