With our old POS system, we could easily change the price of an item at checkout. For example, someone orders a double-sided print from us; that’s 1.5 times the price of a single sided print. We no longer seem to be able to do this at all, which is messing up our inventory because we have to sell th…

Hey @SteelHead Can you share more information about what happens when you try calling the number I shared above? You should also be able to connect with our standard chat support through our Help Center at any time as well. If you are not able to connect to our chat support team, please share a sc…

In my experience calling the number, either I am on hold for an extended time and then the line disconnects, or when I do talk to someone they don’t seem to understand what I am even asking. Exceptionally frustrating.

This is not a “best option”. The inability to adjust prices at checkout is a major, basic feature we all need. Creating custom items makes the Shopify analytics on item sales meaningless.

Hi @Amy_Dryden Thank you for your feedback on this. I will share that with our developers as well for further consideration. It isn’t a feature that Shopify currently offers, but I definitely recognize the value of it. Hopefully it is something we can provide in the near future.

It’s really bad when you can do custom pricing on every other POS except Shopify. Please have them fix this ASAP.

Hi @Knit3 If you are trying to alter the price on an existing item in your inventory then I can suggest using a manual discount to reduce the product price or adding a custom sale item to the order alongside the existing product to increase the cart total/product price. This will allow you to stil…

Ya, that does work. But I shouldn’t have to put in a discount or custom item for half of the customers. Let me explain. We have been a customer of Quickbooks for MANY years. Now that we had to make the switch to Shopify, there are so many options that we are used to having and working with, that …

Absolutely, and I can fully recognize that. The feedback we receive from merchants such as yourself will help us in adding features like this as our retail POS system continues to grow.

Is shopify going to be adding features to the POS and if so what is the timeline for this? Its not usable in its current state for most QB POS customers and to get it close requires several expensive apps

How can I adjust product price at checkout?

Accounting & Taxes

Knit3 October 19, 2023, 3:45am 12

How can I attribute Custom Sales to COGS? Not really inventory but def COGS.

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How can I adjust product price at checkout?

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