I found an app that is working great for us. It is called POS Variable Priced Products. It is an additional charge but it finally allows us to change prices at check out.
I hope this helps others out!
Topic summary
Former QuickBooks POS users migrated to Shopify are frustrated by the inability to adjust product prices at checkout—a basic feature available in most POS systems.
Core Issue:
- Users cannot modify item prices during transactions (e.g., charging 1.5x for double-sided prints vs. single-sided)
- Current workarounds include creating custom sales items or applying manual discounts
- These workarounds break inventory tracking, distort sales analytics, and eliminate COGS (Cost of Goods Sold) tracking
User Impact:
- Particularly problematic for businesses with variable pricing (wholesale customers, custom arrangements, fluid pricing models)
- Creates inefficiency requiring manual calculations and increases error risk
- Multiple users report lost sales due to this limitation
Shopify’s Response:
- Support representatives acknowledge feedback and claim it’s shared with developers
- No timeline provided for implementation despite requests spanning 8+ years
- Users directed to third-party app “POS Variable Priced Products” (additional cost)
Current Status:
- Discussion remains unresolved after nearly a year
- Several users switching to alternative POS systems (Rain POS mentioned favorably)
- Class action lawsuit mentioned against Intuit for migration issues
- Growing frustration over missing “basic” retail functionality during critical Q4 period
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