How can I adjust the padding on mobile view for Retina Out of the Sandbox theme?

Topic summary

A user is experiencing excessive padding issues on mobile view with the Retina Out of the Sandbox theme. The problem is specifically affecting the product section, while other page elements scale properly for mobile.

Key Details:

  • User shared a screenshot showing the padding problem on mobile
  • Multiple support representatives requested the store URL to inspect and provide CSS solutions
  • No solution has been shared yet

Current Status:

  • Discussion remains open and unresolved
  • Another user reported experiencing the same issue
  • Awaiting URL sharing so support can provide specific CSS code adjustments
Summarized with AI on October 31. AI used: claude-sonnet-4-5-20250929.

Hi,

We are using Retina Out of the Sandbox theme and when viewed on mobile the padding is extremely close to the edges of the phone. Which part of the code do I change to fix this padding issue?

2 Likes

Hello @LH3
would you like to share your store URL so i can send you some suggestions

Here is what it looks like. It is specifically happening at the product section and everything else on the page seems to be scaling properly for mobile.

Hello @LH3
I understand and if you can share URL i will inspect here and let you know some suggestions

Hi @LH3 ,

Can you give me your page URL( with pass if your store password is enabled) so I can check it for you?

Kind & Best regards,
GemPages Support Team

Did you find solution for this? i have the same problem.