A merchant is seeking a way to adjust text size on POS tile buttons, as product collection titles exceeding 16-17 characters get truncated. They prefer displaying full titles rather than abbreviations for staff clarity, noting there’s ample button space available.
Current Limitation:
Shopify POS does not currently support text size reduction on buttons
Official support acknowledges this limitation and will forward the feedback to developers as a feature request
Workaround Solution:
Create custom images for tiles using design tools like Canva
Upload these images as featured collection images
This allows full control over text display and font customization
The merchant expressed interest in implementing the image-based workaround, and support provided a link to documentation on uploading featured collection images through the process steps.
Summarized with AI on November 10.
AI used: claude-sonnet-4-5-20250929.
I wonder if anyone else has this problem in the POS app; however, I would love to be able to change the text size or make the text fit onto the tile buttons if the text length is longer than the 16 or 17-character limit allows. See the image for reference.
Now, I know that we could shorten our collection titles; however, I don’t want to as there is ample room for the buttons to display more text, and it is self-explanatory for our staff to have the full titles, not abbreviations.
I appreciate the context and image that you have shared with us as that is very helpful! At the moment, there is not a current way to reduce the text size on buttons using the Shopify POS application. However, I can certainly see the benefit of allowing you to make this change. I am going to provide this thread to our developers as a suggestion to include in the future. We appreciate this feedback as this is how we can make a better point of sale application for all merchants on the platform.
Hi- You could make images to go on the tiles. I make mine in Canva for our POS system. That way you can customize the fonts or just have images. Hope that helps!
That’s a brilliant solution, @Heidi_R ! Thank you for sharing this with us.
@Rod_Grey , you may upload the images as featured collection images by following the steps on this page. Let us know if you have any questions about that process!