Hi, i’m struggling to align the text with images for the mobile site. it looks good on my desktop (including the mobile version) but when i check the website out on my phone, the text and slideshow is messed up. I’ve attached the look of it on mobile version (desktop) and mobile itself. Any help would be appreciated, thanks!
@parthshah for someone to be able to help you with this, you will need to add a link to your site & the password, if it is password protected. The screenshots show us the issue, but won’t help someone diagnose the code issues that are causing this or provide you with a solution.
@parthshah have you made any code customizations in the theme? I can see that you are using the Atlantic theme; however, some sections look different from the originals (from the Atlantic Theme).
If you have not made any customizations in the code, you could install a newer version of the Theme.
I see! Here is the link to the site:
Yes, I customized the theme, I didn’t have this problem when I first started using it but has popped up all of a sudden.
@parthshah I believe the Slider Section is causing this problem.
Have tried replacing the slider section with a simple “Image with text overlay” (Hero-Image)?
Alternatively, create a new slider section and remove the current one.
This is just to see what happens if you change the sections.
Please notify us, when we tried this so that we can take a look at the behavior.
Hi. Is there a way to keep the slideshow as I don’t prefer the image with text overlay. I tried to redo it but did not work.
@parthshah You can also hide the section and set an image with text overlay for only a few minutes so that I can check the difference. Otherwise, it will be very hard to find out what the issue is.
This way, you don’t have to delete it.
But still, if this test proves that the slider section in faulty, you may have to remove it.
I see. I just changed it, please check, thanks!
@parthshah Ok thanks. You can now switch it back.
Indeed, it seems to be the Slider-Section that does not work.
Did you make any changes or customizations in the Theme Code?
Do you have a Backup Version of the Original Theme?
I have not made any changes in the theme code.
This is a link for preview to the backup original version, the slideshow does not work here as well
@parthshah I think the fastest solution, is to contact Pixel Union Support and ask them to update or fix the section.
In their Atlantic release notes, they mentioned your Problem
You can request support from Pixel Union, using this form.
You can reference the Bug-Fix in V14.7.4.
I hope this will go quick.
Otherwise, you’ll have to update the theme by yourself of ask for professional help from a Shopify Expert.
I updated the theme and it seems to work now, just have to redo some parts of the website! Thank you so much for your help!