How can I alter the product image display style in the Dawn theme?

Topic summary

Altering the product image display style in Shopify’s Dawn theme focuses on the product page’s media layout settings. One reply outlines steps: Customize > Products > Default product > Product information > Media section, where multiple layout options are available; third‑party upgrades can add features like vertical thumbnails and arrows.

Several participants report these options are missing. One user’s Media pane looks different and lacks the layout controls, prompting a check that the theme is truly Dawn.

Most recent update: users on Dawn 12.0 indicate changes that removed some image functionality. They cannot find the image carousel or the Media section in the customization UI, and their editor interface appears significantly different.

Screenshots are central to understanding the UI differences and missing settings. No resolution or confirmed workaround is provided yet.

Open questions: whether Dawn 12.0 moved or deprecated media layout controls, and how to re-enable carousel/media settings. Suggested actions: verify the exact theme/version, confirm the correct product template, and consider third‑party add‑ons if native controls are unavailable.

Summarized with AI on January 4. AI used: gpt-5.

Hi,

I’m using the dawn theme and there doesn’t seem to be anyway to change the image display style on the product page, how would I go about doing this?

Thanks

1 Like

Hey, @Halenautica

What do you mean by image display style? You can try this:

  1. From the customize page, click on “products” > “default product”

  1. Click on “product information” on the left

  1. Scroll all the way down and you’ll find multiple options for layouts under the media section:

Besides the native layout options, there are also upgrades like this one that enable more layout options (like vertical thumbnails, arrows, etc).

Kind regards,
Diego

1 Like

Hi Diego,

Thanks for your response, for some reason my media pane looks different to yours and doesn’t have these options, what should I do?

@Halenautica

Are you sure you’re using the Dawn theme? All the Dawn themes come with these options by default.

Hi, I am using Dawn 12.0 and there was some changes that they used in Dawn theme earlier that removed some image functionality. Not sure this was due to that I am not able to see the image carousal or even the Media in the customization screen. Please help

Also using Dawn. My customization page looks TOTALLY different. And also has nothing to do with the visual aspect of the items….