Hi!
thank you!
Topic summary
Main issue: A merchant using the Dawn theme cannot add the Product Reviews app; the theme editor shows “app block not found.” They also ask if Dawn is a 2.0 theme and whether reviews can be displayed on the home page or collection pages instead of individual product pages.
What’s been done: The helper requested the store URL; the merchant provided https://shantishanstones.com. The helper asked if the app was enabled in theme customization; the merchant confirmed it is enabled.
Latest update: The helper believes something is missing and requested theme access to investigate the minor issue. The merchant asked how to grant that access.
Open questions/Unresolved:
- Whether Dawn is confirmed as an Online Store 2.0 theme (unanswered).
- Whether and how reviews can be added to the home page or collection pages (unanswered).
- Next step is guidance on granting theme access so the helper can diagnose the missing app block configuration.
Status: Ongoing; no fix or configuration steps provided yet.
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