How can i autoloop my product video's

Store Design
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Topic summary

A user wants product videos on their Shopify store (Dawn theme) to autoplay and loop infinitely without requiring users to click play. They also want to remove the video control menu showing mute/play buttons. The desired functionality should work on both desktop and mobile.

Current Issue:

  • Videos display with a thumbnail image that must be clicked before playback starts
  • Even with autoplay attributes set, videos don’t play automatically because they aren’t rendered until the thumbnail is clicked

Proposed Solutions:

  • Enable video looping in Product Information settings
  • Remove the thumbnail image to allow videos to render immediately

Remaining Challenge:
The product settings don’t provide a direct option to delete thumbnail images—only to replace them. The discussion suggests theme code modification may be necessary, but specific implementation details haven’t been provided yet. The conversation remains open with the user awaiting guidance on how to edit the theme code.

Summarized with AI on November 2. AI used: claude-sonnet-4-5-20250929.
1

I would like to add videos to my site. Unfortunately, these only start playing when you press a play button, both on mobile and desktop. I would like my videos to have an autoplay function and an infinite loop so that my customers don’t need to press the play button.

I’ve tried several codes, but some don’t work, and others only work on desktop but don’t apply to mobile. I would also like to remove the menu that displays the mute and play buttons. Can someone help me with this problem? I am using the Dawn theme.

Thanks a lot!

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My site link: https://live-in-peace.com/products/basic-classic-hoodie-kopie

Reference: https://nude-project.com/collections/accesories-nude-project/products/suede-np-chain-stitching-3d-green?country=NL

2

Hi liveinpeace2

You can try this follow

Best,
Esther

3

Hi @liveinpeace2 ,

I am from Mageplaza - Shopify solution expert.

As I reviewed your store, I noticed that the video section uses a thumbnail, and the video is only rendered when the play button is clicked. Therefore, even though the autoplay attribute is set for the video, it doesn’t play because the video has not been rendered yet. A potential solution would be to remove the video thumbnail.

Could you provide the code that controls the product section? This will help us identify a more effective solution.

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Best regards

4

Thanks for your reply,

How do I remove the thumbnail. If I select the mp4 on the product settings the only thing I can do is replace the miniature image with other media but I dont have the option to delete the miniature image.

5

Thanks for your reply,

How do I remove the thumbnail. If I select the mp4 on the product settings the only thing I can do is replace the miniature image with other media but I dont have the option to delete the miniature image.

6

Hi @liveinpeace2 ,

f there is no option to delete the thumbnail image, you may need to edit the theme by modifying its code.