How can I automate order confirmation emails for specific products?

Shopify Discussion
1

I need help regarding Automation: I have been trying to set up automation for emails that will go out when specific products are ordered. E.g., if someone buys Sleepy Feet, the automation email will inform them that this product is for the feet only. How can I set this up on my store without leveraging on Apps

1 Like
2

I don’t think it’s possible without apps, but you could modify the email template to only show certain information to the customer.

For example, in the customer email notification email, you could write something like this:

{% has_sleepy_feet = false %}

{% for item in line_items %}
  {% if item.product.title contains "Sleepy" %}
    {% has_sleepy_feet = true %}
  {% endif %}
{% endfor %}

{% if has_sleepy_feet %}
The messaging here will only show to customers where the product title contains "Sleepy"
{% endif %}

If you have a developer, just tell them what you want it to do exactly and they can edit your email template. If you are handling yourself, this documentation is a good starting place: https://help.shopify.com/en/manual/orders/notifications/email-variables

3

Hello @Renpin ,

This is Gina from flareAI app helping Shopify merchants get $6Million+ in sales from Google Search, on autopilot.

To establish automated emails for specific products in Shopify without relying on apps, you can utilize the platform’s built-in features. Follow the steps.

→ Log in to your Shopify admin dashboard.

→ Go to ‘Settings’ and select ‘Notifications.’

→ In the ‘Customer notifications’ section, click on ‘Order confirmation.’

→ Customize the email template in the ‘Email body’ section to include the desired information. For instance, you can add a section clarifying that the specific product is intended for feet only.

→ Use liquid code, Shopify’s programming language, to make the email dynamic and display different content based on the ordered products.

→ Insert a conditional statement in the email template to check for the specific product(s) in the order.

→ Customize the remaining parts of the email template according to your needs.

→ Save your changes.

By following these steps, you can set up automation for emails that provide specific information based on the ordered products. Remember to test the automation by placing test orders to ensure the emails are sent correctly.

Refer to these guides for more information:
How to create marketing automation in Shopify

Emailing order status updates

Hope this helps

Gina